Frequently Asked Questions about Stain Removal

Why can’t all spots or stains be removed?
Some spots adhere to the fabric or dye in such a way that the spot removal process needed to break down the stain may also break down the fabric or dye, thereby ruining the garment. When we discover this type of stain, our policy is to stop attempting to remove it before any damage to the garment occurs. We always call the customer before attempting any additional measures.
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Certified Professional Drycleaner (CPD) / Certified Environmental Drycleaner (CED) / Certified Garment Care Professional (CGCP) / Certified Professional Wetcleaner (CPW) / Dry Cleaning Laundry Institute (DLI) / Southeastern Fabricare Association (SEFA), Member / Henry County Chamber of Commerce, Member / Decatur Business Association, Member / Airport Area Chamber of Commerce, Member / Kirkwood Business Association, Member / Mary Lin Elementary, PTA Sponsor