Why can’t all spots or stains be removed?
Some spots adhere to the fabric or dye in such a way that the spot removal process needed to break down the stain may also break down the fabric or dye, thereby ruining the garment. When we discover this type of stain, our policy is to stop attempting to remove it before any damage to the garment occurs. We always call the customer before attempting any additional measures.

What do I do if I get a stain on my clothes?
Take caution when using home remedies. It is usually easier for us to remove an untreated stain. We recommend that you bring it in the cleaners as soon as possible. Any stain becomes more difficult to remove the longer it remains on the garment. Heat can set stains, so it’s best not to leave them in a hot car all day before taking them to the cleaners. Be sure to point out all stains to our counter employees.

What should I do if I get an ink stain on my clothes?
Removal is usually easier if the garment is brought in promptly with no home remedies applied. Home remedies such as hair spray, only makes the stain worse by creating a glue stain. Ink stains come in a variety of colors and complexions and might be water or oil based. Professional spotting techniques are the most effective way to remove ink stains.

Caramelized sugar stains- What are they?
These are yellow, tan or brown stains from fruit juice, soda, tomato juice, beer, or wine spills on a garment that show up after cleaning. These stains are usually invisible at first but when the substance is subjected to the heat of drying and finishing, the reduced sugar in these beverages will caramelize and turn colors, resulting in a stain. Remember to always point the soiled areas out so we can pre-spot them before cleaning.