What causes puckering in certain areas of my jacket/coat after cleaning?
Some coats and jackets are made of bonded material. Bonding is when the manufacturer glues two or more fabrics together to produce a certain look and feel. Over time, the glue eventually breaks down leaving a puckered appearance when it separates. To see if a coat is bonded, lift up the inner lining and take notice of the backside of the outer material. If it is not the same material and has a foam backing or a mesh material, then it is bonded.

What causes buttons to crack and fall apart?
Some buttons are made out of materials that can’t withstand normal dry-cleaning or washing procedures. Our policy is to identify and remove these types of buttons before cleaning. Over time, laundered shirt buttons may crack due to the heat & pressure used to properly press the shirt. When this happens, we replace them for no charge.

Why do some shirts discolor around the collar and underarms?
Some manufacturers of cotton and cotton-blended dress and golf shirts use sulfur dyes in various shades that have proven to be acid-reactive. The dye may discolor from the acids in perspiration when worn by individuals whose physical chemistry is more acidic. This usually occurs more often around the inside of the collar and the underarm area of the shirt. This type of discoloration can sometimes be corrected by applying a mild alkali to the affected area and then washed in a mild detergent. At Courtesy Cleaners we do our best to return your shirts looking brand new.